In Safe HandsAxelle & Bunkle - Hackney
We had been considering moving for a number of years, however the prospect was quite daunting as we had two separate properties to sell simultaneously, one of which was rented out.
We decided to take the plunge with one of the local Hackney high street estate agents, unfortunately we didn’t receive many viewings, felt that we were being passed around the office between staff members and quickly became disillusioned.
Thankfully we then met Story of Home and everything changed! From the very first meeting the experience felt different. We were provided with genuine and considered advice, we agreed on a marketing plan that was structured and we finally felt that we were in safe hands.
"We were obviously delighted when we quickly received multiple offers, which resulted in both properties being agreed at the new asking prices."
We have extremely busy lifestyles, with two children, a dog, plus a new business, which meant everything from the photoshoot to viewings had to be coordinated with precision. The personal attention we received was completely different to our previous experience, and the team was always available on the phone or in person.
They recommended that we market the properties with a slightly higher asking price than they were previously listed. We were obviously delighted when we quickly received multiple offers, which resulted in both properties being agreed at the new asking prices.
We were involved in a chain and there were some shaky moments during the legal work, however Stuart was always on hand to reassure us and step in when needed.
It is very clear that Story of Home cares about their clients, they are very professional and did everything possible to ensure our move was successful.
We are extremely pleased with our new home and have already recommended Story of Home to our friends who are considering moving.
Read more Kind Words
Helped stand out online
After initially struggling to sell our home with one of the leading high street property agents, we were curious when a personal letter taking interest in selling our house from Story of Home arrived in our letterbox. Immediately after seeing Story of Home’s selection of carefully curated, design-led homes on their website, we hoped our […]
Go The Extra Mile
We had been trying to sell our Pimlico flat for about 9 months when we turned to Story of Home. My brothers had met Mathew and Stuart when viewing a property that Story of Home had been engaged to sell, and despite neither of them buying that property in the end, my brothers said they […]
Partner in Property
When I first saw the listing from Story of Home… I paused. The property description was written like a story about the home, its personality, neighbourhood and lifespan. The style of writing was so unusual and it resonated with me. When I met Stuart, something else clicked. He is a curator of beauty and design, he was […]
High Quality Advice
As a property professional myself, I have high expectations of how a property should be marketed. It would be fair to say that Story of Home far exceeded these, with carefully considered photography and curated copy to really sell the intangibles. Beyond the quality of the marketing collateral itself, I was highly impressed by the informed, […]
Could Be “The One”
After six months of constantly refreshing Rightmove, I saw this place. I brought some friends to the viewing, and we joked that this could be “the one”. Of course, it was love at first sight. As a first-time buyer, I had little understanding of the London home buying process apart from a few stories from […]
Not Your Usual Agents
I was looking for a property in Marylebone for years. Did the usual and registered with all the estate agents, but when I met Stuart he listened to what I wanted and didn’t take me round to see properties for the sake of it. When I finally saw this property, Stuart addressed all my questions, […]
Always Kept Updated
I had been considering moving for quite some time but wasn’t sure if the market was strong enough to achieve the price I wanted. It was also important for me to partner with an agent who I felt was invested in my move, Stuart demonstrated that passion from the first time that we met. His […]
Passionate and Professional
Prior to instructing Story of Home, we were already on the market with a large corporate global agent. There was some initial interest, but we got the feeling that after the first few weeks, we were no longer a priority. Then one evening at a dinner party a friend suggested we should speak to Story […]
An Estate Agency Like No Other
I was introduced to Story of Home through a friend, and from the very first phone call I knew they got it. I was selling a Grade II listed, 7,500 sq ft Georgian Manor House called Rush Grove House which was originally built in 1816. Prior to being introduced to Story of Home I had […]
Stood Out From The Crowd
We first met Mathew in 2010 when we were looking to buy a pied-a-terre in Marylebone. We didn’t know the area particularly well back then and were speaking with lots of estate agents in Marylebone. It was Mathew who stood out from the crowd. He understood exactly what we wanted and only showed us properties […]
Passionate About London Property
My partner and I have lived in central London for over 15 years and when we started to think about upsizing our London home five years ago, we met with lots of different London estate agents. We both immediately connected with Stuart, he came across as experienced and clearly very passionate about London property. Like […]
By the time we met Stuart we had been already been house hunting for a few months. We were speaking to lots of different estate agents, and were being bombarded with calls and emails about apartments that simply weren’t right for us. One of our main objectives was to find somewhere with a beautiful terrace […]
We Instantly Clicked
I was first introduced to Stuart and Mathew back in 2005 when I decided to sell my family home in the West End. We instantly clicked. They quickly appreciated this was a big move for me, and approached the sale with professionalism and attentiveness. Stuart found a buyer for the house within a few weeks. […]