"They did everything
possible to ensure our
move was successful."
Axelle & Bunkle - Hackney
Kind words
In Safe Hands
Axelle & Bunkle - HackneyWe had been considering moving for a number of years, however the prospect was quite daunting as we had two separate properties to sell simultaneously, one of which was rented out.
We decided to take the plunge with one of the local Hackney high street estate agents, unfortunately we didn’t receive many viewings, felt that we were being passed around the office between staff members and quickly became disillusioned.
Thankfully we then met Story of Home and everything changed! From the very first meeting the experience felt different. We were provided with genuine and considered advice, we agreed on a marketing plan that was structured and we finally felt that we were in safe hands.
"We were obviously delighted when we quickly received multiple offers, which resulted in both properties being agreed at the new asking prices."
We have extremely busy lifestyles, with two children, a dog, plus a new business, which meant everything from the photoshoot to viewings had to be coordinated with precision. The personal attention we received was completely different to our previous experience, and the team was always available on the phone or in person.
They recommended that we market the properties with a slightly higher asking price than they were previously listed. We were obviously delighted when we quickly received multiple offers, which resulted in both properties being agreed at the new asking prices.
We were involved in a chain and there were some shaky moments during the legal work, however Stuart was always on hand to reassure us and step in when needed.
It is very clear that Story of Home cares about their clients, they are very professional and did everything possible to ensure our move was successful.
We are extremely pleased with our new home and have already recommended Story of Home to our friends who are considering moving.
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