Helped stand out onlineBelinda & Charlie - Hackney
After initially struggling to sell our home with one of the leading high street property agents, we were curious when a personal letter taking interest in selling our house from Story of Home arrived in our letterbox. Immediately after seeing Story of Home’s selection of carefully curated, design-led homes on their website, we hoped our own uniquely designed property might be a good fit.
During the valuation, Stuart and Mathew celebrated our bold colour scheme, and didn’t make any suggestions for us to white wash or “tone down” our interior style prior to sale. In fact they both assured us that there would be the perfect buyer out there who would love our home as it was, bright pink kitchen and all!
When it came to having our home photographed, the beautiful images really exceeded our expectations. The images were polished and a wonderful reflection of our home which we believed really helped it to stand out online.
The photographs were so great that our home was even featured in the Evening Standard as a hot property to watch in the area! We also really enjoyed the interview process, asking us to reflect on why we loved our home was a lovely personal touch.
"From the get go, Story of Home’s approach to our sale could not have been further from that of our previous agent."
Whilst our house was on the market, Stuart and Mathew popped over for a coffee and gave us advice on our own house search, offering up ideas for properties and areas we were considering.
Mathew was even kind enough to offer his expert advice on properties we were viewing that were listed with other agents, which we really appreciated.
From the get go, Story of Home’s approach to our sale could not have been further from that of our previous agent. Working closely with Stuart in particular, his demeanour was always incredibly warm, professional and honest.
We were especially impressed with the attention that Stuart paid to our sale. Throughout the process, we were in constant communication and he went completely above and beyond to make sure we were happy. If any issues arose, they were always dealt with efficiently and tactfully, and at no point did we ever feel pressured into making any decisions. Selling a home can invariably be a stressful situation, but having Story of Home as our agent truly helped to alleviate the stress, as we trusted that we were in capable hands.
Thank you Story of Home for making the experience of selling our home a happy one!
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